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Scuba Doo Privacy Policy

 

How we collect information from you:

  • When you conduct a transaction on our website (register, submit a contact form, provide feedback), as part of the process, we create a contact record for you and store the personal information you give us.

  • We may also store this type of data when provided to us in any other way (email, paper, text or verbally).

What type of information does Scuba Doo collect:

  • We store any information you enter on our website or provide us in any other way.  This includes the name you registered or contacted us with, your email address, phone number and address (if given).

  • For emails sent from the website, we may collect the date and time it was was delivered and opened.  

  • We may measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

  • We also store the content of any chat conversations conducted on the website, comments, feedback, and product reviews.

 

Why does Scuba Doo collect and store this data:

  • We hold your contact details so we can provide you with our services, tell you of changes to our services, send you promotions and information.

  • Website interactions provide us with information about how the website is used.  This can help drive improvements in website design.

 

How Scuba Doo contact you:
  • We may contact you in response to a communication you instigated, to resolve a dispute, to poll your opinions through surveys or questionnaires, to publicise our promotions, to send updates about our services and to advise availability of our services. For these purposes we may contact you via email, chat, telephone and text.

 

How we store, use, share and disclose your personal information:

  • Scuba Doo will only share your personal information if legally required to. Otherwise, Scuba Doo does not share your data with anyone/any company unless you give us permission to do so.

 

How secure is your data:

  • This website is hosted on the Wix.com platform.

  • Wix.com provides the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

  • Scuba Doo encourage you to review the Wix Privacy Policy which advises how the Wix company may use your personal data.

 

How you can withdraw consent:

  • You can choose to not receive emails from Scuba Doo by clicking the unsubscribe link at the bottom of our emails. As standard, your previous emails, chat history and contact record will not be deleted when you unsubscribe. (1)

  • You can request your email and chat conversations are deleted from the website servers. (2)

  • You can request your contact record is updated (3) or deleted entirely (4).

  • To action any of the above please contact DataController@ScubaDoo.Dog and state your requirement(s) using the numbers as above.

Scuba Doo reserves the right to modify this privacy policy at any time, so please review it frequently.

  • Changes and clarifications will take effect immediately upon their posting on the website.

  • If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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